Privacy Policy

Last Updated: 2026-08-18

Privacy at a Glance

  • What we collect: Identity, payment, and technical data needed to operate your account.
  • Why we collect it: To process transactions, verify your age, and prevent fraud.
  • Who sees it: Only our internal staff and trusted service partners (we never sell your data).
  • Retention: We keep data for the life of your account and as required by Malaysian law.
  • Your Control: You can request access or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how toke66 collects, uses, and protects the personal information of users within Malaysia. By using our platform, you agree to the practices described in this document. This policy applies exclusively to our official website and services. It does not cover third-party websites, external links, or services that you may visit after leaving our platform.

Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

Account and Identity Data

Information provided during registration to create and manage your account, ensuring you are a unique user.

Verification Documents

Identification documents requested during the KYC process to verify your legal age and identity.

Payment Data

Information required to process deposits and withdrawals, managed through our partner payment providers.

Gaming and Transaction Activity

Records of your bets, wins, losses, and financial transactions to maintain account accuracy and fairness.

Technical Data

IP addresses, browser type, device identifiers, and operating system details to optimize performance and detect security threats.

Support Communication

Records of your interactions with our customer support team to resolve issues effectively.

How We Collect Data

We gather information through three primary channels:

  • Directly from You: Information you enter when registering, updating your profile, or contacting support.
  • Automatically: Technical data collected via cookies and system logs while you navigate our site.
  • Partner Providers: Data received from our partner payment and verification services to confirm the validity of transactions and identity.

Why We Use Data

Your data is processed for the following legitimate purposes:

  • Account Management: Establishing and maintaining your user profile.
  • Financial Operations: Processing deposits and withdrawals accurately.
  • Compliance: Verifying age and identity to prevent underage gambling.
  • Security: Monitoring for fraud, multi-accounting, and suspicious activity.
  • User Experience: Personalizing the content and offers displayed to you.
  • Legal Obligations: Fulfilling requirements applicable to gambling operators in Malaysia.
  • Marketing: Sending promotional updates, but only if you have provided explicit consent.

When We Share Data

We prioritize your privacy. Your personal data is never sold to third parties. We only share information with:

  • Service Providers: Trusted partners who handle payment processing, identity verification, and technical infrastructure.
  • Legal Authorities: Relevant government or regulatory bodies when required by applicable law in Malaysia.

How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit.
  • Access Control: Restricting internal access to sensitive data to authorized personnel only.
  • Isolation: Maintaining payment data within secure, isolated environments.
  • Monitoring: Continuous system monitoring to detect and respond to potential breaches.

Cookies and Tracking

We use cookies to enhance your browsing experience and secure your session. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your circumstances, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection & Withdrawal: Object to specific processing activities or withdraw your marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Note that certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep necessary records only for the timeframe required by applicable law in Malaysia to satisfy legal and regulatory obligations.

Age Limits

Our services are strictly limited to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be closed immediately. Parents or guardians who become aware of a minor's account should report it via our Support page.

Cross-Border Transfers

Some of our technical and service providers operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, please reach out to us through the official communication channels listed on our Support page.